Kaloriez is a custom meal-preparation service designed for people who want convenient meals that suit their own nutritional goals. Instead of selecting from a fixed menu, you build each meal by choosing your preferred ingredients and portion sizes.

No. Kaloriez meals are made according to each customer’s order. You choose what goes into your meal, including the available protein, carbohydrate, vegetables and other options.

Select your ingredients and choose the portion size you want for each component. The nutritional and macronutrient information updates as you build your meal, helping you create an option that suits your preferences and goals.

Yes. The available nutritional information is displayed while you build your meal, so you can review the estimated calories, protein, carbohydrates and fats before adding it to your order.

The nutritional information is calculated using the selected ingredients and portion sizes. Small variations may occur because natural ingredients can differ slightly in size, weight and nutritional composition.

Yes. Your meals are prepared to order using quality ingredients rather than being taken from a shelf of pre-made meals. They are delivered within 12 hours of cooking. Depending on the delivery route, timing and distance, meals may arrive warm, at room temperature or chilled. Please refrigerate promptly after receiving your order if you’re not eating them straight away.

No. Kaloriez is currently a delivery-only service.

We currently deliver to selected Melbourne metropolitan postcodes (3000–3429).

Use the postcode checker above to see if we service your area. Your delivery availability will also be confirmed during checkout. If you’re unsure, feel free to contact us at enquiries@kaloriez.com.au.

We currently offer Standard Delivery for $10 across our scheduled Tuesday and Saturday delivery cycles.

Order by Sunday 11:00pm → Tuesday delivery
Order by Thursday 11:00pm → Saturday delivery
Orders placed after the applicable cut-off will automatically move to the next available delivery day.

Our standard delivery window is 10:00am–10:00pm. Meals are delivered within 12 hours of cooking. Depending on the delivery route, timing and distance, meals may arrive warm, at room temperature or chilled.

Your estimated delivery date will be shown at checkout and included in your order confirmation.

Our Standard Delivery schedule is:

• Order by Sunday 11:00pm → Delivered Tuesday
• Order by Thursday 11:00pm → Delivered Saturday
• Orders placed after Thursday 11:00pm will move to the following Tuesday delivery
• Orders placed after Sunday 11:00pm will move to the following Saturday delivery

All cut-off times are based on Melbourne time.

Meals are delivered within 12 hours of cooking.

Your order will automatically move to the next available Standard Delivery cycle.

Our standard delivery window is 10:00am–10:00pm on your scheduled delivery date.

You may add a preferred delivery time in the order notes at checkout. We’ll do our best to arrange your delivery around that time where possible, but preferred delivery times cannot be guaranteed.

Delivery times can vary depending on traffic, order volume and the delivery route. We’ll always aim to get your meals to you as conveniently and efficiently as possible.

Your scheduled delivery date and delivery method will be displayed in your customer order email after your order is placed.

Please leave clear delivery instructions during checkout, including any safe-place information, gate codes, apartment instructions or access details.

Make sure the nominated location is safe, sheltered and accessible to the driver.

Contact us as soon as possible at enquiries@kaloriez.com.au.

Because meals are prepared specifically for each order, we cannot guarantee changes once preparation has started.

Yes. Use the Kitchen Notes section when ordering to include relevant preparation requests, preferences, allergies or dietary requirements.

We will do our best to accommodate reasonable requests, but some changes may not be possible depending on the ingredients and preparation process.

Your meals are prepared according to the ingredients and selections in your order. Please include all allergies and dietary requirements in the Kitchen Notes section before completing checkout.

For severe allergies, contact us before ordering so we can discuss your requirements. While we take care during preparation, meals are made in a kitchen where different ingredients and allergens may be handled.

Your order is prepared according to the meal selections you submitted. You can review your order confirmation for the full ingredients, portion selections and meal options included in your order.

We’ve also started adding as much information as possible directly to each meal label, including the meal name, selected ingredients, portion weights and other relevant details, making it easier to identify each customised meal when your order arrives.

Your meals are prepared to order using quality ingredients, rather than being taken from a shelf of pre-made meals. They are delivered within 12 hours of cooking.

Depending on the delivery route, timing and distance, your meals may arrive warm, at room temperature or chilled. This is normal.

Please refrigerate your meals promptly after receiving your order if you’re not eating them straight away.

Keep your meals refrigerated and consume them within three days for the best freshness and quality.

Do not leave delivered meals outside or at room temperature longer than necessary.

Our meals can be reheated using the microwave or your preferred heating method. If using a microwave, heat for approximately 1–2 minutes, or until the meal is hot throughout. Heating times may vary depending on the meal, appliance and portion size.

Some meals may be suitable for freezing, although the texture and quality of certain ingredients may change after thawing. For the best result, we recommend enjoying the meals fresh and refrigerated.

We aim to use packaging selected with convenience and sustainability in mind. Please check the recycling information applicable to your local council before disposing of each packaging component.

You can customise the ingredients and portions based on your own preferences and nutritional goals. The nutritional information shown during the ordering process can help you compare different combinations.

Kaloriez does not provide medical or individual dietary advice. Speak with a qualified healthcare professional or dietitian if you require a personalised nutrition plan.

For delivery questions, allergies, special requirements or help with an order, contact: enquiries@kaloriez.com.au